ITBP Manager

Our strategic partner is a leading Singaporean multinational that operates in over 54 countries. The company’s core business is in the FMCG and chemical sectors, among others.

Location: Ho Chi Minh City, Vietnam

Job Responsibilities

Project Management & Delivery:

• Presenting system proposal, idea for system improvement and system enhancement
• Lead implementation and rollout of non-ERP systems across multiple sites.
• Develop and manage project plans, budgets, and timelines.
• Coordinate with vendors and internal teams to ensure successful delivery.
• Monitor project KPIs and ensure alignment with business goals.

Post-Go-Live Support:

• Oversee system maintenance and support activities for live systems.
• Establish and manage support SLAs and incident resolution processes.
• Ensure system stability, performance, and user satisfaction.

Team Leadership:

• Manage and mentor a team of specialists and deputy managers.
• Assign responsibilities across Business Partnering, Rollout & Support, and Customer Build teams.
• Foster a culture of ownership, accountability, and continuous learning.

Stakeholder Engagement:

• Collaborate with business units to gather requirements and align solutions.
• Act as the primary point of contact for system-related escalations.
• Provide regular updates to senior leadership on project and support status.

Process Improvement & Governance:

• Identify opportunities for digitalization and automation.
• Ensure compliance with internal audit, ISOC, and security standards.
• Maintain documentation and reporting standards across all initiatives.

Job Requirements

• Bachelor’s degree in IT, Engineering, or related field.
• Minimum 5 years of experience in IT project management and system support.
• At least 2 years as Project Management experience or equivalent experience. PMP certificate is a plus
• Proven Experience in supply chain and operation processes, Supply Chain Solutions (Procurement, Transportation, Warehouse, Logistics…)
• Knowledge of Supply Chain, Factory (FMCG) processes is a plus.
• Strong leadership and communication skills.
• Fluent in English; proficiency in Vietnamese is a plus.
• Strategic thinking and problem-solving.
• Vendor management and contract negotiation.
• Ability to work under pressure and manage multiple priorities.
• Experience in managing cross-functional teams and outsourced partners.

If you possess the required skills and experience and are ready to significantly contribute to the dynamic team, we warmly welcome your application at thanh.nguyen@peoplewise.vn or application@peoplewise.vn.

About PeopleWise Vietnam:

PeopleWise Vietnam was founded with the mission of positively impacting our community by improving the quality of the labor force, addressing workforce dynamics, and enhancing its effectiveness. During our initial phase, we provided solutions and human resources consulting services to our partners worldwide, including workforce advisory, organizational diagnosis, career transition, training services, talent management, and staffing solutions that align with each organization’s values and vision, driving business success.

Visit us at our website: https://peoplewise.vn/